Trade compliance software data terms
8 of 15 trade compliance software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Vendor keeps aggregated or anonymised use
Who owns the business's data
Training AI on the business's data
Export at exit
Every answer from every vendor
Each row is one vendor. Click an answer to see the sentence behind it, quoted from the document with the date we read it. Where it says "not stated", the document we read is silent on that question.
| Vendor | Who owns the business's data | Vendor keeps aggregated or anonymised use | Training AI on the business's data | Export at exit |
|---|---|---|---|---|
| AEB | not statedNot addressed in General Terms and Conditions (AEB International) | not statedNot addressed in General Terms and Conditions (AEB International) | may train | on request |
| Avalara | the business | reserved | not statedNot addressed in End User Terms | 60 days |
| CustomsCity | not statedNot addressed in Terms | not statedNot addressed in Terms | not statedNot addressed in Terms | not statedNot addressed in Terms |
| Descartes | not statedNot addressed in Master Terms | not statedNot addressed in Master Terms | not statedNot addressed in Master Terms | not statedNot addressed in Master Terms |
| E2open | the business Not addressed in TMS Services Terms and Conditions | reserved | not statedNot addressed in Software License and Services Terms Not addressed in TMS Services Terms and Conditions | not statedNot addressed in Software License and Services Terms Not addressed in TMS Services Terms and Conditions |
| Easyship | not statedNot addressed in Terms of Service (Global) | reserved | not statedNot addressed in Terms of Service (Global) | not statedNot addressed in Terms of Service (Global) |
| Flexport | the business Not addressed in Primary Terms Not addressed in Customs Brokerage and General Terms and Conditions | reserved Not addressed in Primary Terms Not addressed in Customs Brokerage and General Terms and Conditions | may train Not addressed in Primary Terms Not addressed in Customs Brokerage and General Terms and Conditions | not statedNot addressed in Software and Visibility Terms and Conditions Not addressed in Primary Terms Not addressed in Customs Brokerage and General Terms and Conditions |
| ImportYeti | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service |
| Oracle | the business | reserved | not statedNot addressed in Cloud Services Agreement (online, 2023) | on request |
| project44 | not statedNot addressed in Terms | reserved | not statedNot addressed in Terms | not statedNot addressed in Terms |
| Sayari | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service |
| ShipBob | not statedNot addressed in Terms of Service | reserved | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service |
| ShipStation | the business | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service |
| Xeneta | the business | reserved | not statedNot addressed in Terms of Service (2024) | not statedNot addressed in Terms of Service (2024) |
| Zonos | the business Not addressed in Data Processing Agreement | no export promisedNot addressed in Terms of Service |
The source sentence behind every answer (76)
- AEB, General Terms and Conditions (AEB International), read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 78,358 characters long.
- AEB, General Terms and Conditions (AEB International), read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 78,358 characters long.
- AEB, General Terms and Conditions (AEB International), read 2026-10-28, Training AI on the business's data:
AEB is entitled to analyse Customer data, including any error messages that are generated, in order to improve and further develop the services, products, and the underlying algorithms.
- AEB, General Terms and Conditions (AEB International), read 2026-10-28, Export at exit:
AEB shall, upon the request of and in consultation with the Customer, give the Customer access to its data in a conventional download format
- Avalara, End User Terms, read 2026-10-28, Who owns the business's data:
Customer retains all ownership rights in Customer Data and Customer’s Confidential Information, including any Intellectual Property rights therein.
- Avalara, End User Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Avalara may create, generate, and use Aggregate Data for any lawful purpose.
- Avalara, End User Terms, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 44,744 characters long.
- Avalara, End User Terms, read 2026-10-28, Export at exit:
Upon receipt of a request to return Customer Data at any time up to 60 days after termination of the Agreement or the applicable Service
- CustomsCity, Terms, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 9,023 characters long.
- CustomsCity, Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 9,023 characters long.
- CustomsCity, Terms, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 9,023 characters long.
- CustomsCity, Terms, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 9,023 characters long.
- Descartes, Master Terms, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 60,656 characters long.
- Descartes, Master Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 60,656 characters long.
- Descartes, Master Terms, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 60,656 characters long.
- Descartes, Master Terms, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 60,656 characters long.
- E2open, Software License and Services Terms, read 2026-10-28, Who owns the business's data:
Customer owns all Intellectual Property Rights in and related to the Customer Data, Results, and Customer’s Confidential Information.
- E2open, Software License and Services Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use:
“Statistics” means data compiled, calculated, or otherwise resulting from de-identified, aggregated, and anonymized output from the operation and use of the Services
- E2open, Software License and Services Terms, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 48,155 characters long.
- E2open, Software License and Services Terms, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 48,155 characters long.
- E2open, TMS Services Terms and Conditions, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 51,533 characters long.
- E2open, TMS Services Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Vendor and its licensors own all Intellectual Property Rights in and related to the Services and Vendor Materials and the Statistics.
- E2open, TMS Services Terms and Conditions, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 51,533 characters long.
- E2open, TMS Services Terms and Conditions, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 51,533 characters long.
- Easyship, Terms of Service (Global), read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 61,804 characters long.
- Easyship, Terms of Service (Global), read 2026-10-28, Vendor keeps aggregated or anonymised use:
Easyship may compile aggregate results from all of, or a selection of your use of the Services, provided that Easyship shall not disclose any information that would individually identify you
- Easyship, Terms of Service (Global), read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 61,804 characters long.
- Easyship, Terms of Service (Global), read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 61,804 characters long.
- Flexport, Customs Brokerage and General Terms and Conditions, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 26,976 characters long.
- Flexport, Customs Brokerage and General Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 26,976 characters long.
- Flexport, Customs Brokerage and General Terms and Conditions, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 26,976 characters long.
- Flexport, Customs Brokerage and General Terms and Conditions, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 26,976 characters long.
- Flexport, Primary Terms, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 18,900 characters long.
- Flexport, Primary Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 18,900 characters long.
- Flexport, Primary Terms, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 18,900 characters long.
- Flexport, Primary Terms, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 18,900 characters long.
- Flexport, Software and Visibility Terms and Conditions, read 2026-10-28, Who owns the business's data:
User retains ownership rights to its User Content, subject to the licenses granted to Flexport in these Terms.
- Flexport, Software and Visibility Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use:
User grants Flexport a worldwide, royalty-free, and non-exclusive license to create aggregations and summaries of the User Content or portions thereof
- Flexport, Software and Visibility Terms and Conditions, read 2026-10-28, Training AI on the business's data:
including the right to use User Content (in de-identified or aggregated form) and AI-generated outputs to train, test, validate, analyze, evaluate, fine-tune, benchmark and develop Flexport’s artificial intellig
- Flexport, Software and Visibility Terms and Conditions, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 42,169 characters long.
- ImportYeti, Terms of Service, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 24,077 characters long.
- ImportYeti, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 24,077 characters long.
- ImportYeti, Terms of Service, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 24,077 characters long.
- ImportYeti, Terms of Service, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 24,077 characters long.
- Oracle, Cloud Services Agreement (online, 2023), read 2026-10-08, Who owns the business's data:
You or Your licensors retain all ownership and intellectual property rights in and to Your Content
- Oracle, Cloud Services Agreement (online, 2023), read 2026-10-08, Vendor keeps aggregated or anonymised use:
use data from the Services in aggregated form for security and operations management, to create statistical analyses, and for research and development purposes
- Oracle, Cloud Services Agreement (online, 2023), read 2026-10-08, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-08, 43,138 characters long.
- Oracle, Cloud Services Agreement (online, 2023), read 2026-10-08, Export at exit:
we will make Your Content (as it existed at the end of the Services Period) available for retrieval by You during a retrieval period specified in the Service Specifications
- project44, Terms, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 19,482 characters long.
- project44, Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use:
P44 is hereby granted the right to use and use and exploit the Data in aggregated, unidentifiable form together with similar data furnish by third parties
- project44, Terms, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 19,482 characters long.
- project44, Terms, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 19,482 characters long.
- Sayari, Terms of Service, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 5,931 characters long.
- Sayari, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 5,931 characters long.
- Sayari, Terms of Service, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 5,931 characters long.
- Sayari, Terms of Service, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 5,931 characters long.
- ShipBob, Terms of Service, read 2026-10-08, Who owns the business's data: The document is silent here; it was read in full on 2026-10-08, 91,056 characters long.
- ShipBob, Terms of Service, read 2026-10-08, Vendor keeps aggregated or anonymised use:
on an aggregate and anonymous basis for marketing and other lawful purposes
- ShipBob, Terms of Service, read 2026-10-08, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-08, 91,056 characters long.
- ShipBob, Terms of Service, read 2026-10-08, Export at exit: The document is silent here; it was read in full on 2026-10-08, 91,056 characters long.
- ShipStation, Terms of Service, read 2026-10-08, Who owns the business's data:
Provider does not claim ownership of the materials you provide to Provider (including feedback and suggestions) or post, upload, input or submit to Provider
- ShipStation, Terms of Service, read 2026-10-08, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-08, 465,884 characters long.
- ShipStation, Terms of Service, read 2026-10-08, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-08, 465,884 characters long.
- ShipStation, Terms of Service, read 2026-10-08, Export at exit: The document is silent here; it was read in full on 2026-10-08, 465,884 characters long.
- Xeneta, Terms of Service (2024), read 2026-10-28, Who owns the business's data:
Customer owns and retains all rights in the Data, subject to Xeneta’s right to create Aggregated Data
- Xeneta, Terms of Service (2024), read 2026-10-28, Vendor keeps aggregated or anonymised use:
Xeneta shall have exclusive ownership rights to the Aggregated Data for any purpose.
- Xeneta, Terms of Service (2024), read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 32,281 characters long.
- Xeneta, Terms of Service (2024), read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 32,281 characters long.
- Zonos, Data Processing Agreement, read 2026-10-28, Who owns the business's data: The document is silent here; it was read in full on 2026-10-28, 11,925 characters long.
- Zonos, Data Processing Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 11,925 characters long.
- Zonos, Data Processing Agreement, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 11,925 characters long.
- Zonos, Data Processing Agreement, read 2026-10-28, Export at exit:
Upon deactivation or termination of the Services, all Personal Data shall be deleted
- Zonos, Terms of Service, read 2026-10-28, Who owns the business's data:
We acknowledge that, as between you and Zonos, you own all right, title, and interest, including all intellectual property rights, in and to your data.
- Zonos, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: The document is silent here; it was read in full on 2026-10-28, 40,120 characters long.
- Zonos, Terms of Service, read 2026-10-28, Training AI on the business's data: The document is silent here; it was read in full on 2026-10-28, 40,120 characters long.
- Zonos, Terms of Service, read 2026-10-28, Export at exit: The document is silent here; it was read in full on 2026-10-28, 40,120 characters long.
Not counted on this board
After reading, 4 named documents were excluded as off the board's subject; the reasons sit below. They count as read but give no answers.
- Descartes, Legal and compliance: a site-wide index page listing Descartes' legal documents and products; its clause text is in the Master Terms, read separately
- Thomson Reuters, Terms of use: website terms for thomsonreuters.com; they govern the website and its content, not a customer's trade data in ONESOURCE
- WiseTech Global, Terms of use: website terms for wisetechglobal.com; they carry no clause on a CargoWise customer's data
- Magaya, Terms and conditions: website terms of use for magaya.com, not the supply chain software agreement
How the figures are worked out
Each vendor's own published terms were read through estate-fetch and stored whole (sha256 on every row).
For every document, four questions were answered from the vendor's own words: who owns the business's data, vendor keeps aggregated or anonymised use, training AI on the business's data, export at exit.
Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the document read does not address the question.
A vendor with several documents reads 'varies' where they disagree.
15 vendors, 19 documents.
23 sources, with links
- Descartes, Master Terms (the vendor's published terms, cited for reporting)
- Descartes, Legal and compliance (read, set aside)
- E2open, Software License and Services Terms (the vendor's published terms, cited for reporting)
- E2open, TMS Services Terms and Conditions (the vendor's published terms, cited for reporting)
- Avalara, End User Terms (the vendor's published terms, cited for reporting)
- Flexport, Software and Visibility Terms and Conditions (the vendor's published terms, cited for reporting)
- Flexport, Primary Terms (the vendor's published terms, cited for reporting)
- Flexport, Customs Brokerage and General Terms and Conditions (the vendor's published terms, cited for reporting)
- Zonos, Terms of Service (the vendor's published terms, cited for reporting)
- Zonos, Data Processing Agreement (the vendor's published terms, cited for reporting)
- AEB (International), General Terms and Conditions (the vendor's published terms, cited for reporting)
- Oracle, Cloud Services Agreement (online, 2023) (the vendor's published terms, cited for reporting)
- Thomson Reuters, Terms of use (read, set aside)
- WiseTech Global, Terms of use (read, set aside)
- Magaya, Terms and conditions (read, set aside)
- CustomsCity, Terms (the vendor's published terms, cited for reporting)
- Xeneta, Terms of Service (2024) (the vendor's published terms, cited for reporting)
- project44, Terms (the vendor's published terms, cited for reporting)
- Sayari, Terms of Service (the vendor's published terms, cited for reporting)
- ImportYeti, Terms of Service (the vendor's published terms, cited for reporting)
- Easyship, Terms of Service (Global) (the vendor's published terms, cited for reporting)
- ShipStation, Terms of Service (the vendor's published terms, cited for reporting)
- ShipBob, Terms of Service (the vendor's published terms, cited for reporting)
Use this figure
8 of 15 trade compliance software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Who owns the business's data, by vendor: not stated 8 of 15, the business 7 of 15 (trade compliance software terms, read 28 October 2026).
Vendor keeps aggregated or anonymised use, by vendor: reserved 8 of 15, not stated 7 of 15 (trade compliance software terms, read 28 October 2026).
Training AI on the business's data, by vendor: not stated 13 of 15, may train 2 of 15 (trade compliance software terms, read 28 October 2026).
Export at exit, by vendor: not stated 11 of 15, on request 2 of 15, a number of days 1 of 15, no export promised 1 of 15 (trade compliance software terms, read 28 October 2026).
Suggested citation: "Trade compliance software data terms", updated 2026-10-28, https://selltradedatatoai.com/datasets/trade-compliance-software-data-terms/.
Get the CSV (76 answers, worked out 2026-10-28)